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Doing Business in China: The Cross-Cultural Experience

 Description:  This workshop covers pertinent cross cultural issues involved in “Doing Business in China”. The workshop provides training and development in the practice of conducting business ventures in international cultures with a specific focus on China.

Course Objectives:

At the end of the workshop participants will be able to: 

  1. Understand the general character of the cross-cultural experience in conducting business abroad.
  2. Explore learning and coping strategies to maximize that experience.

3.      Gain a better understanding of gain a better understanding of the culture and the people. 

  1. Develop and refine skills in cross-cultural communication and observation.
  2. Learn to recognize and understand verbal and non-verbal forms of communication.
  3. Learn about culturally appropriate ways to ask and answer questions while conducting business.
  4. Understand cultural behaviors and differences.
  5. Develop best practices in conducting business in  China.

Course Focus Topics

  1. Culture: The Hidden Dimension
  2. Cultural Differences And Their Impact On Business Ventures
  3. Why Values Matter: Linking Values To Behavior, Whose Fault?
  4. Thinking Cross Culturally And Globally In The Context Of Business (Sensitivity, Openness, Acceptance)
  5. The Concept Of Time – (The Chinese Case)
  6. Debunking The Myths About Doing Business In A Cross Cultural Setting: Personal And Societal Obligations Universalist Or Particularist?
  7. The Things We Say – Cross Cultural Communications
  8. Review Of Pitfalls And Best Practices – Doing Business In China
  9. Real Case Scenarios   (China)
  10. Best Practices For Doing Business In China

Workshop Activities (Including Instructional Strategies) And Application Modules

The work shop session will take the form of interactive discussions, “question and answer” sessions, case exercises,  simulation exercise, presentations, group work, group discussion videos/audio and other visual aids, etc.

The sessions will be facilitated by 3-4 consultants with experience internationally and specifically in China.  Videos will include specific presentations and discussion on conducting  international business in China by  prominent business leaders.

Detailed Workshop Coverage

  1. Introduction to International Business (importance, future impact, trends etc)
  2. Cultural Diversity and Business 101: (Introduction to Cultural Diversity)
  3. Introduction to China:
    1. climate, geography and population
    2. political structure
    3. demographics
    4. global economic impact
    5. Culture, values, religions, customs, traditions
    6. Aspirations and value systems
    7. Chinese attitudes to foreigners
    8. Festivals and holidays
    9. Customs
    10. Lets dissect a word: Words that mean something different in Chinese
    11. Etc
  4. Video: Practical advice on investing in emerging markets
  5. Relationships, Respect and Effective communication (verbal and non-verbal) in International Business
  6. Chinese Business Practices:
    1. Business Etiquette and protocol
    2. Business customs
    3. Business Ethics
    4. Negotiations
    5. Meeting format and customs
    6. Unspoken rules of engagement
    7. Unspoken business expectations
    8. The individual vs. the team
    9. Time and Perspective (short term vs. long term)
    10. Etc
  7. Cultural Diversity and Business 201 (Cultural Differences)
    1. Cultural differences: Are they really such a “big deal”?
    2. Their impact on how business is conducted and their potential impact on the bottom line.)
  1. Life in China
    1. Philosophy of life
    2. The family structure
    3. Education
    4. Holidays
    5. Public behavior and etiquette
    6. Food and drink
    7. Shopping and entertainment
    8. Small talk / conversation
    9. Etc
  2. Video: Emerging Markets - Success stories
  1. Top 10 Lists:
    1. Top 10 Things To Do To Win Favor When Doing Business Internationally (especially in China)
    2. Top 10 Things Not To Do
    3. Top 10 Most Common Mistakes
  2. Business case scenarios / case studies (China).
  3. Questions and answers

 
 
 
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