360 Communications

S*T*A*R Leadership has become one of the most sought after leadership programs in Tennessee. Participants enroll for one program per month for ten months. Students learn STRATEGY * TACTICS * ACTION * RESULTS to become more effective leaders.

Participants learn how to be more effective communicating with management, peers, subordinates and customers. Each participant will complete the on-line DISC personality profile and learn how to understand different personality types in order to improve communication, minimize conflict and maximize performance.

• What is 360 Communication?
• What is Feedback?
• How do you handle Conflict?
• How do you coach a Subordinate?

Define S*T*A*R Leadership

• S * Strategy

• T * Tactics

• A * Action

• R * Results

DISCover your Profile

DISCover Definitions

1. DISC is the universal language of observable human behavior and emotions. It is based on consistent behavior patterns that everyone exhibits.
2. DISC is not a measurement of: Intelligence, Values, Skills, Education or Training. It is based on the psychology of the individual.
3. DISC is the language of “How” we behave… not WHY.
4. DISC categorizes behavioral factors that all people exhibit in varying degrees of intensity.  Everybody has each of the DISC traits.  Some are more dominant than others.
5. DISC is observable, universal, neutral & silent. It is what it is.

DISCover History

DISCover the Grid

• Wouldn’t it be great if you could determine the profile for yourself and others so you could improve the way you communicate with each other?
• If you can understand how someone will act and react in a situation, then you can develop a strategy in advance.

DISCover the Meaning

1. D - Dominance = Driver
2. I – Influence = Expressive
3. S – Steadiness = Amiable
4. C – Compliance = Analytical

DISCover Behavior

1. All people exhibit all four behavioral factors in varying degrees
2. A person’s behavior is the sum of the intensity of all four factors
3. DISC is only concerned with observable behavior and emotions.
4. DISC styles are neither good nor bad.
5. DISC styles define predictable behavior.

DISCover the Meaning

High D’s

• Famous High D’s
• High D Observable Indicator
• High D Observable Behavior
• High D Value to the Team
• High D Ideal Environment
• How to Communicate with the High D

High I’s

• Famous High I’s
• High I Observable Indicator
• High I Observable Behavior
• High I Value to the Team
• High I Ideal Environment
• How to Communicate with the High I

High S’s

• Famous High S’s
• High S Observable Indicator
• High S Observable Behavior
• High S Value to the Team
• High S Ideal Environment
• How to Communicate with the High S

High C’s

• Famous High C’s
• High C Observable Indicator
• High C Observable Behavior
• High C Value to the Team
• High C Ideal Environment
• How to Communicate with the High C