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Statement of
Purpose:
In an effort to fulfill Walters State's
mission to provide affordable, quality higher education
opportunities to the residents of upper East Tennessee,
the Enrollment Development and Retention Services
Department assists potential students with the college
enrollment process and current students with meeting
their educational goals. The department is
responsible for planning and coordinating student
marketing and recruiting activities, making initial
contacts with prospective students, providing
pre-admission counseling, and providing educational
program information to high schools and area industries
throughout the counties of Claiborne, Cocke, Grainger, Greene,
Hamblen, Hancock, Hawkins,
Jefferson, Sevier, and Union. The department also
recruits and serves adult students who have delayed or
interrupted their college education.
Enrollment Development
and Retention Services
maintains a close relationship with service area public
school officials by working directly with directors of
schools, Board of Education/central office supervisors,
and high school, middle, and elementary school
principals, counselors, and teachers. The
department collaborates with the Tennessee Department of
Labor and Workforce Development, WIA career centers,
area business and industry establishments, the
Educational Opportunity Center and similar agencies,
adult education centers, and academic and administrative
units within the college in coordinating efforts to
better server the adult student population.
Additionally, Enrollment
Development and Retention Services assists students who need one-on-one attention
while enrolled at the college and those struggling with
issues that could interfere with their attendance and/or
progress at Walters State. This office provides
student support services focused on student retention
and serves as a liaison between students and
faulty/staff members on campus. Students who are
experiencing academic, personal or financial
difficulties and those considering dropping out of
college are encouraged to visit Enrollment Development
and Retention Services.
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PRIMARY FUNCTIONS OF THE DEPARTMENT
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Recruitment/Marketing
Activities: The Department meets with
prospective students in many settings such as high
schools, adult high schools, business and industry,
higher education institutions, community agencies,
etc. and distributes promotional materials such as
class schedules, course catalogs, and viewbooks.
Visit our
website for high school counselors.
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Campus
Visits and Tours: The Department arranges
all campus tours for both individuals and groups,
including planning and conducting customized
promotional programs.
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Outreach
Activities: The Department provides consultative
services for various educational, business/industry,
and civic agencies. This activity includes
assessing organizational needs such as in-service
programs, workshops, classes, etc. while also planning
and implementing appropriate services to match these
needs.
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Pre-admission
Counseling/Curriculum Advising: Members of the
Retention and Enrollment Development Department provide both
off-campus and in-office sessions on application and
enrollment procedures for prospective students and
their parents and provide curriculum advisement
services for enrolled students.
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College/Career/Benefits
Fairs: Department staff members
represent Walters State at College Fairs, Career
Fairs, and Employee Benefits Expos through the
distribution of promotional materials and the
provision of enrollment counseling.
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EMAS
Operations/Telecounseling: Members of the
department contact all individuals who have
demonstrated an interest in Walters State on a
scheduled basis through both personalized letters and
telephone calls.
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Departmental/College
Committees: Staff members chair the following
committees: Enrollment Development Committee,
Alumni Ambassadors, Senators Pages, Retention Task
Force, Re-admission Committee, Business & Industry
Task Force, and the Marketing Committee.
Click
here to download an Application for Admission
New
Student Guide for Doing Well in College
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