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Amy Ross

Department Head &
Associate Professor of

Administrative Office Assistant


Office #:  228 Technical Building
Phone:  (423) 318-2741

E-Mail: handbox.gif (1355 bytes) Amy.Ross@ws.edu

Education & Work Experience

Courses Taught

 

Education & Work Experience

A.A.S., Hiwassee College - General Studies, 1987
B.A., East Tennessee State University - Mass Communications, 1992
M.H.R.D., Clemson University - Human Resource Development, 1996
Post doctoral work at The University of Tennessee -  Education

Ms. Ross began her career at Walters State as an adjunct instructor in 2000.  In 2002, accepted the position as the Program Director for the Administrative Office Assistant Program.  She is a native of Madisonville, Tennessee.  She worked at BMW Manufacturing in Greer, South Carolina as well as DeRoyal Industries.  She is currently pursing a Ph.D. in  Education with an Instructional Technology emphasis at The University of Tennessee. 

Courses Taught

MGMT 1100 -  Business Computer Applications
MGMT 1110 - Electronic Spreadsheet and Database Applications
MGMT 2110 - Advanced Word Processing and Desktop Publishing
MGMT 2500 - PowerPoint Presentations and Web Page Design
MGMT 2590 - Business Presentations
MGMT 2980 - Students in Free Enterprise Practicum
OADM 1210 - Administrative Office Procedures and Simulation
OADM 2990 - Office Administration Internship

 

MGMT 1100 Business Computer Applications ............... 3 credits

This course is designed to assist the student in achieving proficiency in computer applications as they relate to business solutions. The student will demonstrate a working knowledge of word processing, electronic communications, data bases, presentation software and spreadsheets. F, S, Su

 

MGMT 1110 Electronic Spreadsheet and Database Applications ........................................... 3 credits

Electronic spreadsheet software will be utilized for business applications such as the preparation of worksheets and financial statements. The course also emphasizes database management techniques for the microcomputer. F, S

 

MGMT 2110 Advanced Word Processing and Desktop Publishing ........................................... 3 credits

Creating and editing advanced text documents and importing the text documents into desktop publishing software packages will be the emphasis of this course. Microcomputers and several software packages are utilized for business applications such as the preparation of brochures and newsletters. As required

 

MGMT 2500 PowerPoint Presentations and Web Page Design ................................................. 3 credits

This course should provide in-depth introduction of using Microsoft PowerPoint. Topics include basic and advanced skills of PowerPoint, the design concepts of creating presentations. Also, the course should present fundamental concepts and applications of Microsoft FrontPage to build and publish Web sites, manage existing Web sites, use FrontPage with existing Office 97 applications, and create hyperlinks and HTML documents. Because basic computer-use knowledge is required, prerequisites to this course

 

MGMT 2590 Business Presentations ................................ 3 credits

A capstone course designed to teach formal presentation skills for use in a business environment. Students will learn how to design, produce and present comprehensive business documents. The course will emphasize skills required to produce professional high quality documents. Word processing; desktop publishing, and business presentation software will be utilized. Communication and presentation skills (written and oral) must

be demonstrated. Students should take this course in the last semester of their program. (Prerequisites: Last semester prior to graduation or permission of instructor) S

 

MGMT 2980 Students in Free Enterprise Practicum ..... 2 credits

A course designed to provide students the opportunity to develop leadership, teamwork and communication skills through practicing and teaching the principles of free enterprise. S

 

OADM 1210 Administrative Office Procedures and Simulation ................................................. 3 credits

A study of the principles and techniques of office procedures including responsibilities for placing and receiving calls, paper and electronic filing, traditional and electronic mail systems, handling travel details, document preparation in the automated office, payroll recording, presenting statistical data, calendaring, and handling details for meetings. Students will also have simulated office experiences with the principles and techniques taught in the course. (Prerequisites for this course include OADM 1040 or equivalent and OADM 1010.) F

 

OADM 2990 Office Administration Internship ............ 3 credits

An office administration internship of combined learning and office work experience. Students will be placed in private industry as well as Walters State Community College administrative offices. (Prerequisite: OADM 1010 and OADM 1210) F, S

 

 

 
 
Walters State Community College · 500 South Davy Crockett Parkway · Morristown, TN 37813-6899
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